Question 1

What payment methods do you accept? (credit cards, wire transfers, or PayPal?)

Accepted Answer

At Nuro, we understand the importance of secure online payment methods, which is why we use Hotmart, one of the world's largest payment platforms in the information industry, to power our payments.

With Hotmart, you can pay with credit cards (VISA, MasterCard, American Express and others), PayPal, and several other options depending on your location.

Do you accept wire transfers?

We do not accept manual forms of payment such as wire transfers or SEPA transfers. They are much more cumbersome for you to use, and make renewals more complex. Since Nuro hosts your videos, all of our subscriptions work on an automatic renewal so that your service is never interrupted.

At Nuro, we want all of our customers to take advantage of our A.I. video editing software and get rolling as soon as possible! That's why we offer a variety of secure online payment methods that make it easy for you to pay for your subscription and keep your account active.

By the way…

Did you know that we also use Hotmart to power our affiliate program?

We pay recurring commissions on every subscription that comes through your link. Click here to know more!

Question 2

How do I use the Advanced Editor?

Accepted Answer

As a content creator, you want to make sure your videos look their best. That’s why you might be interested in Nuro’s Advanced Editor, which allows you to edit your videos as if they were a simple text document.

Why use the Advanced Editor?

This text editor is pretty simple to use and utilizes the Markdown Syntax, a popular and easy-to-use way of taking notes. What’s more, you can copy and paste your script to and from other tools, so you don’t have to start from scratch.

If you’ve already published your video online with the Nuro Video Player, any changes you make in the Advanced Editor will be visible instantly anywhere that your Nuro Video Player is embedded. This is incredibly convenient, as it saves you time and allows you to quickly make changes without disrupting your viewers’ experience. This is the main difference between the Advanced Editor and the Simple Editor.

Since you may not be familiar with Markdown, the Advanced Editor will provide you with a helpful guide when you open it. Just click “Show me the essentials” and you’ll get all the pointers you need to use it most effectively.

In addition to this guide, you’ll also have several buttons in the Advanced Editor that you can use to modify the Layout of the scenes and the Style of your text.

Question 3

How do I create a new video (or “project”) in Nuro?

Accepted Answer

If you’re looking to create a new video project with Nuro, you’re in the right place! With Nuro’s easy-to-use A.I. video editing tool, you can quickly and easily create stunning, professional-level videos with just a few clicks.

The first step is to log into your Nuro account. Once you’re logged in, you’ll see three main options to create a new project: the tutorial, a demonstration project, and a new project from scratch.

The tutorial ("create a project step-by-step") is the best option for beginners getting started with Nuro. It will walk you through all the steps of creating a video from start to finish.
If you don’t already have video footage ready to go, you can use the “create a demonstration project” option to get a feel for all the features Nuro has to offer (we’ll provide you with a test video for this).
For those who are already familiar with the Nuro interface, the fastest option is to create a new project "from scratch" (the first option). This will allow you to jump right into creating your video, without having to follow the tutorial.

You can always find these three options at the top right of your Home screen or Project List:

Create a new project in Nuro

No matter what option you choose, Nuro makes it easy to create stunning, professional-level videos in a fraction of the time it used to take. With Nuro, you can save time and effort,

Question 4

How do I change the design theme of an existing project?

Accepted Answer

If you're looking to give your existing project a new look, Nuro's A.I. editing software makes it easy to do so at any stage. Whether you're editing or publishing the project, you can quickly and easily change the design theme to keep things fresh and engaging for your viewers.

To begin, go to the Settings screen of your project by clicking the Settings button at the top.

Where to locate the Settings button

You'll see two tabs.

First tab

The first tab allows you to change:

the Project's name, which is only visible to you and helps you find your way in the Project list once you'll have many videos
the Project's title, which will appear inside the video and be visible to your viewers
the Author's name, which will be shown in the video. (this field is optional)
the Project's description, which appears on the video player and on the Module page if you use the "direct link" feature,
the Project's language (this feature is coming soon)
whether or not Users can download the video notes (this feature is coming soon)

All the options in the first Settings tab

Second tab

On the second tab, you can change:

the background color for your Player
the background color that goes behind the text area of a Scene,
the text col

Question 5

Can you upload a video with two persons or more in Zoom?

Accepted Answer

This is a common question that many Nuro customers have, particularly those who record their videos via web conferencing platforms like Zoom. It's a valid concern as having two speakers on the screen at the same time can sometimes present editing challenges and impact the overall quality of the video.

The good news is that, with Nuro's A.I. video editing software, you can certainly manage a video with two speakers with ease, provided that only one person is talking on the screen at a time.

Once you've uploaded your video into the Nuro editing interface, the software analyzes the video, and transcribe the person talking on the screen.

With Nuro, users can also choose to edit out unwanted sections of the video, such as noise or background conversations, to ensure the completed video is of the highest quality.

Nuro's A.I. video editing software is designed to make the video editing process faster and more accessible for creators, eliminating the need for costly editing software and time-consuming manual editing. By offering a one-click editing process, Nuro empowers users to polish their creativity and show their expertise to the world through social media platforms or any other medium.

In conclusion, while two speakers on the screen may pose some initial editing challenges, Nuro's advanced A.I. technology can help you seamlessly edit your video with two speakers with ease, provided only one person speaks at the same time. With its one-click editing process, Nuro

Question 6

Do you offer a free trial? Can I try Nuro before committing to a paid subscription?

Accepted Answer

At Nuro, we understand that many customers are interested in trying our A.I. video editing software before committing to a paid subscription. We are however a small startup and it is important for us to receive financial support from our customers in order to keep developing and improving our software.

That's why we provide several (paid) plans for customers to choose from.

The Annual subscription is the most popular plan because it gives you two months of free service and substantial savings in the long run. On this plan, you will pay yearly for our A.I. video editing software and receive uninterrupted service for the entire year.

Our monthly subscription is also an attractive option for customers who want to test out our software before committing to the Annual plan. This plan allows you to pay for our service on a monthly basis, so you can try out Nuro without making a long-term commitment.

We do not offer a free trial at this time.

At Nuro, we believe that our A.I. video editing software can help customers earn more, save time, and show their expertise to the world. By charging for our product, we are able to keep developing and improving our software and ensure that our customers get the best value for their money.

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